Returns & Exchanges

At Panier des Sens, we want you to be completely satisfied with your natural beauty products. If you are not entirely happy with your purchase, you may return unused items in their original packaging within 30 days for a full refund or exchange.

1

Initiate Your Request

Log into your customer account and navigate to the 'My Orders' section to select the items you wish to return and obtain a Return Authorization number.

2

Prepare the Package

Carefully pack the unopened products in their original box, ensuring they are well-protected to prevent damage during transit.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Refund

Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing